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Sash Window Restorations

Restoration and joinery of authentic sash windows.

The Client

Sash Window Restoration was incorporated in 2011. Now, six years on Sash Window Restorations has become a thriving business in Brighton and Hove, employing over twenty people, with their service depot in the city and manufacturing in rural Sussex. 

The Brief

When we first met we loved the idea of working with them. The brief was simple: “we love what we do, we’ve invested everything to give our customers the best and whilst we are growing we want to improve on that. We’ve decided to replicate what we deliver face to face and over the phone, with a better online relationship with our customers and we’re looking for a partner to deliver it with us.”

With their business experiencing the success and ROI they anticipated to achieve we decided to put an end-to-end branding and web proposal on the table, that would continue to evolve and deliver ongoing results. They didn’t have a marketing team, but all the potential with Neptik behind them.

The Result

We spent a considerable time developing the brand and the website assets to convey a regal style that represented tradition, class and confidence.

Through the photography, we wanted to capture the team in motion starting a typical day, moulding frames, cutting timber and treating windows. We completed several shoots throughout the project and each time got something that was special and differentiated them.

Once the branding, photography and showcase film was completed we designed and developed a bespoke WordPress website specifically for their needs, developing niche functionalities for them such as ‘online survey booking’.

The site has been a great success for SWR and we continue to partner with them, developing their online presence and customer engagement as they grow.

View the site

Working with the team at Neptik has been great from start to finish. The whole team is energetic and full of great ideas, building a website from scratch so it’s tailor-made to our needs as well as our customers, has proven to be a sound investment.

Nathan Diver – Sash Window Restorations